Nope, I've been trying for a refund for two months now and they completely blank me. No answers to ANY emails, twitter private messages or FB messages other than the standard auto-reply to the first email. I've always been a huge fan of Aegean but I'm very disappointed in the way they're behaving. Others are having messages on other subjects answered (with varying promptness, of course) so this must be a deliberate policy to hide from reality and avoid their legal obligations to those of us who are insistent on our rights.