I still have money sitting with Ebookers for an old booking. Finally managed to speak to someone yesterday. They claimed they hadn’t yet initiated the process of getting the money from AY. This is odd, as I called myself AY almost two months ago, and they said they would return the money to Ebookers, who then should return it to me. If this is from now 8-12 weeks, then it is just a joke. Fully refundable Y booking-class Pro tickets.
I will never, ever use Ebookers again.