FlyerTalk Forums - View Single Post - COVID-19: AF/KL rebooking/refund policy
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Old May 11, 2020 | 9:31 pm
  #639  
travelbug333
10 Years on Site
 
Join Date: Jul 2014
Posts: 28
I received my KLM voucher. Now how do I use it? Do I have to call in and make a booking to use it? It seems to imply I can use it online but there are so many numbers on my voucher I wouldn't even know what to input. Is is the same process if I wanted to use it towards a Kenya Airlines flight? Also, voucher says it expires from 1 yr it was issued. Does that mean I have to travel within 1 yr of it being issued? Or that I need to book within 1 yr? Thanks!
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