Originally Posted by
tigertanaka
If I pay Amazon for a product and they subsequently find out that they can't fulfil my order, I get a refund to my credit card without any messing about.
You might hope so, but even Amazon can screw up big time, especially when they entrust high value goods to 3rd party logistics outfits like Yodel.
I agree that BA have been unnecessarily obstructive to make their refund process simpler. When you get through to someone it's very easy to get the refund sorted.