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Thread: CEO of IAG called to appear before Transport Select Committee : Monday 11 May
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Old May 11, 2020 | 10:16 am
  #63  
Raffles
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Originally Posted by GumshoeW12
A layperson could be forgiven for questioning why, simply by pushing one button on a screen, a flight can’t be cancelled and everyone booked on it automatically refunded in seconds.
A layperson could be forgiven for questioning why this functionality used to be there but now mysteriously is not now fit for purpose .....

ba.com has always been able to grey out cancellation options for flights which had 'issues'.

BA is a pillar of virtue compared to easyJet, Ryanair and Virgin ('you'll get your money in 100 days') though so let's not give them a hard time. BA Refund Helper on here has also done an outstanding job.
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