FlyerTalk Forums - View Single Post - The Ritz Carlton Hong Kong [Master Thread]
Old May 11, 2020, 1:33 am
  #110  
Isochronous
 
Join Date: Nov 2012
Programs: SPG Platinum
Posts: 1,689
I booked a Deluxe Suite for next weekend using the M96 promotion. I cancelled a base room for the same dates I had previously booked for $2k HKD a night before this suite promotion was announced.

Also, I found it interesting that the welcome email I received within a few hours of making the suite upgrade referred to my Platinum status and said I was entitled to an upgrade subject to availability, whereas the email from the hotel for the base room I booked a few days earlier (but subsequently cancelled) makes no reference to status benefits and simply asks me if I want to pay $1k per night for club access. Is their policy to only upgrade Platinums if they book a suite?

They still have Deluxe Victoria Harbour, Premier Executive, and Carlton Suites available for my dates so I wonder if I will get upgraded to one of those.
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