Originally Posted by
airoli
Expedia for TD. Not quite sure what you mean here. The phone call took about 20 minutes.No.
Originally Posted by
athome
Austrian is not your counterpart you have to deal with. That's Expedia, as already mentioned several times. At least not at the beginning. The charge back you have to file is also against Expedia and not Austrian, as Expedia has taken your money.
The delay of the charge back is not related to the 7 days. It may take substantially longer. It is depending on your credit card company. In addition your CR company will reimburse you the money with reservation until the dispute between the CR company and Expedia/Austrian is finally cleared.
Why do you think about bringing Lufthansa into the play? Why not going against Air Canada?
I already have been contacted by Expedia and I dealt with them, Expedia requested the money back.
I am looking at the scenario that for some reason Austrian (or
Lufthansa Group) denies the refund and the CR company does not get the money back from Expedia/Austrian. I could be anywhere between 1 to 4 months away from that (7 days wait + upto 30 days for chargeback + upto 90 days for the vendor to respond). Who do I go after that? I would like to file a complaint with a regulator at that point - if that complaint does anything, that's another story.
Originally Posted by
SK AAR
wow, I'm speechless.
You were told by Exp that you would get a refund. How about waiting for Exp to process your refund rather than contacting Austrian, doing a chargeback with your credit card, initiating complaints etc.?
I never said I would be filing the complaint now, I am looking at what to do if I do not get the refund - people have been promised the refund, but still have not seen the money after 6-8 weeks even before the coronavirus.