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Thread: Question about how to get money back from Austrian Airlines
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Old May 10, 2020 | 11:05 pm
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SK AAR
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Originally Posted by Vit007
In a case I do not have the money refunded within a month even with the chargeback - do I submit the complaint to CTA against Austrian (that's what the credit card statement says, and they issued the tickets) or against Lufthansa? The same question if I have to file a claim in court.
wow, I'm speechless.

You were told by Exp that you would get a refund. How about waiting for Exp to process your refund rather than contacting Austrian, doing a chargeback with your credit card, initiating complaints etc.?
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