FlyerTalk Forums - View Single Post - Delta Extensive Hold Times during COVID-19 (consolidated thread)
Old May 10, 2020, 6:23 pm
  #163  
dtwlarry
 
Join Date: Feb 2020
Location: North of DTW
Programs: Delta PM, LATAM Gold, Bonvoy Gold, Hyatt Explorist, Hilton, Hertz Gold, Silvercar, Sixt
Posts: 172
Originally Posted by emma dog
Been trying to call DL this weekend to address summer travel that can’t be cancelled online.

Current quoted hold time is 4:41. 😳

With no significant weather and few flights, they must have really cut down on agents.
Hi, Em
You're a captive there in the ultimate fortress hub. Just get the call back option, and wait for the call. I think during this COVID-19 situation, we've all endured hours long waits.
Good luck!
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