FlyerTalk Forums - View Single Post - Refund/Voucher for Reward Booking via
Old May 10, 2020, 10:42 am
Join Date: Jun 2013
Posts: 94
Originally Posted by highflyer66
Have you tried the online chat, I used it often and recently too, get through fairly quickly and they are efficient at dealing with queries and issues in my experience.
Hadn't tried the chat, but good to know they are responsive. To be fair I assumed that like other organisations at the moment they'd be swamped and it wouldn't be quick.

Thanks to everyone for the advice. Seems like the best option is to wait until EI make a move.
mrkflyer is offline