Originally Posted by
Goldorak
If refund, it will go to the credit card used to pay the ticket, so your card IIRC. The passenger cannot apply for a refund to his/her CC.
But if the pax is accepting a voucher (under his/her name) then you're screwed.
A refund now would go back to my card (I assume), but is there any guarantee that would happen to a refund of an expired voucher in 12 months?