FlyerTalk Forums - View Single Post - Question about how to get money back from Austrian Airlines
Old May 9, 2020, 12:00 am
  #5  
airoli
 
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
In a very similar situation, I called Expedia and they sent me an email confirming that my flight was cancelled, the airline only offers credits not refunds, and that I refuse the credit option. This email I then used with my bank for the credit card chargeback.

My bank took on the chargeback request, but said that it will take up to 30 days for a temporary credit to be posted to my account, and then if the merchant challenges the chargeback within 90 days, the temporary credit may disappear again.

In the 7 days since my chargeback, neither of the two has happened.
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