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Thread: Master thread COVID-19/Coronavirus; travel waivers, route changes, AC impacts
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Old May 8, 2020 | 10:44 am
  #1608  
expert7700
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Join Date: Feb 2004
Location: USA
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Originally Posted by beanie72
What is the average turn around time for the refund of taxes and fees on AE reward ticket cancellations? I cancelled my wife's ticket on April 28th and nothing is showing up on my cc yet. I know they said it can take 1 or 2 billing cycles but in the past it has been quick.

Any advice would be appreciated
​​​​​​You"re right, in the past it has been quick. 24-48hrs

I cancelled a trip Monday after it became obvious that the A220 to SJC wasn't happenning . They told me even as Super Elite, the refund dept for taxes/fees is running a 4 to 6 weeks backlog.
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