Originally Posted by
JadeG13
But it does state FULL REFUND.
Section 7
"we will refund to you any monies repaid by the carrier to us on your behalf"
Section 17
"a full refund which we receive back form
(their typo not mine!!) supplier/airline"
They always talk about the refund they get from the airline which would be that £900 in my example above. They never talk about a full refund of the money you paid to the TA.