Originally Posted by
Crofton138
Conifscating all the points appears to be in line with the Rewards Club T&Cs when Section 7 is breached...
Proportionate or not, I imagine IHG are strict to encourage members not to abuse the system.
I threw in unfair contract term and/or unconscionable conduct, I don’t know whether they’re available in OP’s jurisdiction.
I believe I was able to convince my regulator that they were, and my bonus program operator was obliged by the regulator to settle with me.
I do not believe US states have a regulator like ours in HKSAR. So OP may have to settle for less just because of regulatory environment and identity of defendant party (non-regulated).