Originally Posted by
CHCflyer
I'm in a similar position. My flights have auto-cancelled today despite flights being available in the booking system as of yesterday (they weren't there last week). I am more unhappy that they are more than double the fares I paid initially. I am expecting to be hit with some high fare difference charges.
I phoned NZ this morning about a domestic flight on 29 May because, looking at new bookings, only 3 flights were available and ours didn't show. The rep said our flight didn't show because it was full, so everything seemed fine. At 1 pm I got an email that this flight was cancelled. I phoned them again and got moved to the only flight that now showed as bookable that day - at a different time from the 3 that had previously shown. It was more expensive than the flight that auto-cancelled but they did it for free.