Originally Posted by
Adam Smith
Easiest thing to do is just file a chargeback with the card issuer and cite refusal to refund per EU261 rules. I've already been successful with that (not against AC, but other airlines) several times in this mess. No need to file any EU complaint or anything like that.
And while I agree 100% with that statement, there are benefits to the community in filing the complaints with the regulatory bodies.
You can tell 100 people to initiate a chargeback, and they'll win. But then you have to tell the next 100 people.
If the first 100 just file the proper regulatory complaint, it's much more likely that chargebacks won't be required.