FlyerTalk Forums - View Single Post - IHG removed points from my account without notice
Old May 7, 2020, 5:32 pm
  #10  
Crofton138
 
Join Date: Aug 2017
Location: MAN
Programs: IHG Diamond Ambassador
Posts: 351
Originally Posted by easy_money
Do you often get charged for something you purchased a year prior or months down the road?

Not sure how the title is perceived as dramatic. It's exactly what IHG did, they removed points from his account without his knowledge.

I can see why OP or any else would and should be concerned, especially for folks who don't regularly check their accounts. It's concerning for any company that charges you months after something (besides for rental car damages or maybe other incidentals) and not notify you about it.
How do you know it was months after that the charge was made? Please explain how you know it was this long? It could have been a few days given that the OP doesn't check their account.

This is just a standard error that the company corrected when notified. Spot on from IHG, nothing to see here.
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