Virgin Australia has stopped issuing credits and refunds for cancelled flights, saying the matter now rests in the hands of the appointed administrators who continue to seek a buyer for the failed airline.Travellers who had requested a refund or travel credit for a cancelled flight are now receiving emails to advise that neither will be forthcoming, as the airline has "temporarily paused issuing new travel credits and refunds while we wait for direction from the administrator."
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Refunds would present a heavy drain on the airline's hollowed-out pockets, but holders of travel vouchers would be considered as unsecured creditors in a queue of over 10,000 credits owned close to $7 billion.
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