Originally Posted by
CMK10
You've had different experiences at JAX than I have. I don't like spending time at the counter...
If the alternative is to go directly to a terrible Korean econo-SUV, a high mileage Altima, or a damaged Chrysler 300, I will gladly stop at a counter staffed with friendly people like the folks at JAX.
I don't want to spend time walking back to the counter to try and argue for a different vehicle.
In fairness, I probably could have only visited the counter once had I noticed that the Cadillac key fob went with an SUV instead of a sedan. I just assumed I was getting an XTS. Or maybe I even saw XT# and it didn't dawn on me that XT# denotes an SUV.
If I had to make a list of the worst Hertz stations, Ultimate Choice locations would constitute all of the worst offenders.