Originally Posted by
sc82491
I've got a chargeback pending (and has been pending for about 7 working days) with HSBC for TravelUp flights that have been cancelled - does anyone know timescales for when it will be credited to my account? (I expect TravelUp to dispute it and I have evidence against them, but I still haven't had the first credit yet).
I had a charge back for flybe and it took around 6 weeks!
It was via gotogate and they've disputed it (and seem to be right to now I've read further) so does appear these companies are managing to staff their dispute department better than their call centre