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Old May 6, 2020 | 2:11 pm
  #779  
squawk
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Time to contact BARefundHelper?

I cancelled two itineraries on 13th April:

Originally Posted by squawk
I called this morning to cancel a two cash bookings for full cash refunds (nothing complex, no Avios involved). The more urgent was a short-haul open jaw trip this weekend; while on the line I cancelled my only other booked travel - a short haul, closed-jaw trip in the first half May.
...
[the advisor] said that they are advising that the refunds were taking 14-21 days at present.
Originally Posted by squawk
The first refund, for the later simple closed-jaw trip in May, arrived yesterday.
It's now been 23 days - I don't want to bother BA Refund Helper unnecessarily, but is the consensus that this would be an appropriate time to contact them? Or is this reserved for things which have been dragging on much longer? I've only been dipping occasionally into the thread, so may have missed something.
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