Surcharges are not all that uncommon on things other then airlines, most delivery companies have added fuel surcharges, when there is bad weather in Flordia that destroyed the tomato crop some stores put a 25 cent surcharge on sandwiches if you wanted tomatos, etc, so they do happen.
I'm just not sure this isn't a bit too much to be charging, esp on the lower cost flights (say $200 and under) where the $20 here and the last $20 mean the fuel surchage accounts for 40% of the ticket value (or more) and that is just for the surcharge, not the fuel costs from say January.
Anybody know if the surcharge is being applied Cargo too?