FlyerTalk Forums - View Single Post - Oneworld flight cancelled during trip no refund.
Old May 6, 2020 | 12:46 am
  #22  
ernestnywang
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Originally Posted by steveholt
How long ago was this? I just asked AA about this in booking a ticket and they said I would be refunded a pro-rated refund based on the cash value of the ticket after subtracting the cash value of the already-flown segments - is this a oneworld-wide policy for RTWs?
How can a prorated refund be calculated based on subtracting the cash value of the already-flown segments? That's counterintuitive I'd say. I believe there's a general IATA rule that explains how to handle voluntary (deducting the value of flown segments as if a ticket was bought as such) vs. involuntary refund (by fare component first, and prorated to mileage if only part of the fare component is flown). I saw it somewhere before but am unable to find the exact rule again. If anyone has it, that would be great.

xONEx has only one fare component for the entire trip, so if flights are cancelled and you are eligible for an involuntary refund (which AA still provides if no alternative within 4 hours I believe), the refund would be the fare will be prorated to mileage + unused taxes.
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