FlyerTalk Forums - View Single Post - Zoned Boarding (2020 onwards)
View Single Post
Old May 5, 2020 | 4:05 pm
  #62  
Adam Smith
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Gold
Posts: 18,942
Originally Posted by canadiancow
Okay so foreign *S does not get you any special boarding group. It's a bit of a shame - a very cheap and easy way to reward alliance loyalty. Even just guaranteeing zone 4 would be useful, though I think 3 would be reasonable.

I always got a better group on UA when I was E35K, and I appreciated that.
I think the bottom line is AC has too few zones. I think the US3 are pretty much all doing something like:
  • GS/ConciergeKey/whatever DL's equivalent is
  • 1K/EXP/Diamond
  • J/F/some lesser elites
  • Even lesser elites + *G
  • ~3-6 more groups after that

Not including people with disabilities or parents with small children, I think there are about 8-9 boarding calls on most US3 flights I'm on vs AC's max of 6. I think AA even has group 8 or group 9 on some flights (and ConciergeKey and EXP aren't part of a numbered zone, as far as I recall, so it would have been more like 10-11 total groups).

AC also does a consistently poor job of both policing gates and following zoned boarding procedures. For anyone to really feel they're really getting value out of it, I think they also need to do better on that front.
Adam Smith is offline