Hi Joe, I would REALLY love a copy of those T&Cs!! I'm in a similar position to you, booked mid-Fed. Suspected I was under the old T&Cs but couldn't prove it.Also have an open chargeback with Amex which I'm expecting TU to fight. They appear to be using all their manpower to fight chargebacks as opposed to simply refunding customers. I really appreciate the help you can offer, it's a big missing piece of my puzzle as they refused to offer me a refund. Also for anyone interested there is a facebook group solely dedicated to cancelled flights through TU. I can't post the link for some reason but just search facebook for TravelUp COVID Response. There are share files that might help with individual cases and links to other various attempts to put pressure on this company to refund us.