Originally Posted by
Dr_surf
Should all be refunded as long as it all part of the same ticket that Air NZ sold you
my trip was to Washington DC, included internal flights in the US on United Airlines
I had NZ2/NZ2 refunded this week, PE global sale fare, (after 5 requests, and numerous excuses) and then made a complaint to DoT and initiated a cr card chargeback, so not sure what instigated it, but I received refund email out of the blue and 2 days later the credit was showing on my Visa statement.
FWIW, I also had a J class Europe booking, that was a refundable fare, refunded the week before. That was via Asia rather than US but it still took 4 requests to get refunded, despite that one being clear cut.