My online access for my Barclays Aviator Mastercard was shut off (and use of my card has been blocked) ever since I changed my address online. A Barclays rep says that my new address is in its system and that I just need to confirm it verbally to the fraud department for these restrictions to be lifted.

I've been calling for weeks and spending hours on hold to try to speak with someone at the Barclays fraud department: 5 hours today. It's impossible get work done due to the constant announcements ("please continue to hold" and, my favorite, "remember that you can manage your account online") when you're on hold.

I'm also sending Barclays a letter to the address on its website. I can't email Barclays because I need to log in to do so, and I can't log in.

Is there any way to get in touch with the Barclays credit card fraud department, other than spending hours and hours on hold and hoping that someone answers?

Thanks.