Originally Posted by
DFB_london
So far, it seems to have gone all out with its approach of preventing refunds in any way it can to lose customers’ trust, which means that when things restart (not now)its going to have a huge working capital problem. Having tried to cling onto everyone’s cash, I can’t see people booking far ahead. Even if they do I can’t see card merchants giving that to BA until the flight occurs because of BA’s poor behaviour to date. That’s a £4bn+ hole in BA’s cash- and it will be that which sinks it.
I think that is a fair comment. Also people watching prices instead of planning months in advance. Last minute bookings much more the future when people are comfortable about the world right then and covid or any other issues.
Whilst we all understand BA's voucher scheme, its not helped themselves in the long run.