Originally Posted by Dr Jabadski

Datapoint: I contacted Lyft, mentioned that all other hotel and airline loyalty programs are making concessions and offering extensions due to COVID-19 and asked if I could temporarily suspend my 12 months of Lyft Pink membership and still receive 12 total (but interrupted) months of membership.

Their reply: Terrible reply and terrible customer service. Tell me exactly what I know and wrote and also withhold gracious and generous customer service.