FlyerTalk Forums - View Single Post - HELP! Emergency Car Return
View Single Post
Old Apr 30, 2020 | 8:18 am
  #1  
Lauren Marks Smith
 
Join Date: Apr 2020
Programs: Delta Silver Medallion
Posts: 2
HELP! Emergency Car Return

Need advice/guidance on a car I've rented from Dollar. We rented the car in NYC, drove to Tennessee, and intented to return to NYC in a few weeks. We have an emergency situation, and need to return the car now, obviously to a local location. When I call Dollar, they tell me they can't change my reservation to a different drop off, and can't help me any further than that.

I tried to call the local branch repeatedly, but can't get in touch. So, want to see what past experience has been.

Is it possible to return the car - will the local branch take it? I assume there may be a drop fee, but need to understand if they will take it, or turn me away!

Thanks!
Lauren Marks Smith is offline