FlyerTalk Forums - View Single Post - Cancel/change travel booked through thankyou.com or concierge, COVID-19.
Old Apr 30, 2020 | 7:34 am
  #15  
mia
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I would not expect an automatic refund. The travel agency paid the airline with money, and they will not issue a refund to you until they are reimbursed. I would contact Connexions to ask what protection you have in the event of an airline insolvency.
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