Originally Posted by
TimDP
It's a holiday booking flight + hotel, and additional airport transfer. The hotel in that package was a non-refundable room so that make it confusing to me. I assume that I can reclaim the full amount paid since it looks like BA won't be able to get me on my destination but I want to figure out if this would go without a struggle to get that done or not before even calling.
Just to be clear, you booked a BA Holidays package that included the hotel, rather than booking the hotel separately? If you booked the hotel yourself, separately, BA will not refund that and you must deal with your travel insurance provider.