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Old Apr 30, 2020 | 12:21 am
  #2621  
jsloan
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Originally Posted by DJ_Iceman
Yeah, it says without fees but when I try to cancel my (nonrefundable) travel in June the system offers to refund me except for nearly a thousand dollars in cancellation fees.
Change fees are waived, but cancellation fees are not.

If you have a refundable ticket, and you change to another, less expensive, itinerary, the change fee will be waived and the balance will be refunded. But if you try to get a straight refund, the cancellation fee will not be waived. If you want to keep future flight credit instead, you should be able to do that, but you may have to call.
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