FlyerTalk Forums - View Single Post - Air NZ Refund Communications

Apr 29, 2020 | 5:31 pm

#9

ClanJ

Join Date: Feb 2016

Programs: NZ Silver A3 Gold Qantas Gold Accor Platinum

Posts: 233

Quote:

Originally Posted by Thai-Kiwi

ClanJ On the 'refunds' thread is a report by NZ_Flyer of NZ2/NZ2 being refunded as of today. I suggest you go read https://www.flyertalk.com/forum/32335569-post318.html, and perhaps PM him/her for details.

Thanks Thai-Flyer but NZ-Flyer is NZ6/NZ2 combo so no problem there as NZ has said will refund on the combo. I see on the refunds for suspended flights post no 317 by RaceKp they were given a refund for non-refundable PE on a NZ2/NZ2 combo???if this is fact then just not consistant.with what I have experience with NZ over 3 calls.

I have reluctantly submitted a DOT complaint. I say reluctantly cause if it goes wrong it may embolden NZ to again widen thier refusal to refund,, thus have a negative effect on many other custmers moving forward. I hope not..

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