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Thread: Air NZ Refund Communications - Positive
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Old Apr 29, 2020 | 12:10 pm
  #6  
sbiddle
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Originally Posted by ClanJ
Have rung NZ again and talked to them about Covid-19 (Coronaviris) flexibility policy as the first post.. The result I am afraid is the same NZ2/NZ2 the policy does not apply but NZ6/NZ2. The policy to me seems straight forward to me so I just cannot for the life of me see what the issue is with them it is after all thier policy?
I assume you have read their full policy and understand it? If you haven't I suggest you do - it's posted on one of the other threads here but there are about 6-7 on the go at present all pretty much discussing the same issues.
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