FlyerTalk Forums - View Single Post - Conflicting/Confusing Cancellation Policy (Discussion Thread)
Old Apr 29, 2020 | 2:03 am
  #34  
Flying for Fun
50 Countries Visited
Community Builder
All eyes on you!
5 Years on Site
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 8,250
Originally Posted by LondonElite
Which person in the Greek government, which has passed a law allowing vouchers over a refund, should he contact?
Start with the hotel & work your way up. If it was my problem, which it isn't, I would commence research and go from there if I thought the time, effort & expense warranted it. Marriott, in extraordinary times or not, is simply a hotel supplier for their brands. Unlike a travel agency that collects money and pays the supplier, Marriott is a booking system that doesn't collect your money to pay their hotels or franchisees and it certainly doesn't have jurisdiction over foreign goverment. I doubt a CC chargeback, if within the dispute time frame, would be successful based on the same premise.

James
Flying for Fun is offline