FlyerTalk Forums - View Single Post - car damage and National hasn't sent me a report
Old Apr 26, 2020, 11:20 am
  #18  
glostix
 
Join Date: Sep 2018
Posts: 236
Originally Posted by btonkid12345
Does National have bots replying now?

Seems incredulous that a customer had to chase after you all for a year - and after their update - you thank them for the update and give them an email address if they need further assistance (which they obviously did pursuing this saga!)
Because of the loss of customers with COVID, the rental companies have to care more about their "customer relations" image now, and are sending their "bots" to the forum to make these posts.
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