FlyerTalk Forums - View Single Post - IHG removed points from my account without notice
Old Apr 26, 2020, 10:09 am
  #2  
Dr Jabadski
 
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,299
Originally Posted by FlightorFight
Beware, IHG can unilaterally remove points from your account without your knowledge or approval.
Thank you for the warning, hopefully we all know that.

Originally Posted by FlightorFight
Who analyzes their account activity regularly?

...
Answer: a prudent person. Considering what you described and a bunch of other reasons, including but not limited to: program shutdowns, hacking, expected activity, it’s wise to check (analyze) each program on a regular basis. Similar to checking financial accounts on a regular basis, it’s good to know about and act upon unusual activity sooner rather than later. Accounts used on a daily basis (checking, credit cards) should be reviewed on a daily basis, other account weekly or monthly. Occasionally I’ve noticed fraudulent activity before the credit card’s computers noticed.
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