FlyerTalk Forums - View Single Post - car damage and National hasn't sent me a report
Old Apr 25, 2020, 12:55 pm
  #17  
btonkid12345
 
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
Originally Posted by NationalCares
@s0ssos, thank you for the update. If there is anything that we can assist you with in regards to this concern please send us a detailed email to [email protected] include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information that will assist us in helping you promptly. Thank you! - Carol H. Social Monitoring National Car Rental
Does National have bots replying now?

Seems incredulous that a customer had to chase after you all for a year - and after their update - you thank them for the update and give them an email address if they need further assistance (which they obviously did pursuing this saga!)
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