Originally Posted by
sailingman22
Introduction We have used Choice Hotels for our travel needs for years since we travel with our dog. This past week we stayed at a Quality Inn in White Georgia and 234 N 78 St Missouri and both hotels were expensive, rooms were dated and dirty with floors and bathrooms needing a good scrubing. No customer service served with an attitude. Tried RedRoof for the first time and had a wonderful experience including no cost for pets, half the cost and a takeout breakfast due to the Coronavirus shutdowns. We are switching our travel needs over to RedRoof Inn.
Hi there! Our apologies for the delay! Thank you for taking the time to share your experience at one of our trusted brands. We strive to provide our loyal guests with great accommodations and service. From the sound of things, it seems like something went wrong, and I'm sorry to hear that. My team would like the opportunity to address any specific experiences you had. We want to help. Please send us a private message with all the details of what occurred and include the hotel address, confirmation number, date of arrival, and name on the reservation. Hope to hear from you soon. -Taylor