Originally Posted by
Sunny Day
We weren't thinking clearly and my wife just started the online insurance claim process yesterday - submitted the documentations etc. It could take a while for them to get to it. Should we contact them and cancel the claim and tell them we are going the charge back route first?
Go the chargeback route, don't hold your breath about insurance coverage.
Your trip cancellation insurance will probably not pay given that you've been offered a credit.
Insurance companies have ganged up and decided they shouldn't be liable for the burden placed on them by airlines and tour operators who refuse to refund:
https://www.clhia.ca/web/clhia_lp4w_...25853D0063886C
Originally Posted by
char777
How brazen. Have people had any success filing DOT complaints and chargebacks? Seems like such a hassle, and I probably could figure out a way to justify using a credit if that's all I get, but I'd rather just have the money. I've never set foot on an AC aircraft before.
Don't let Air Canada push you over. AC is hoping many people will give up and just take the credit. Exercising your recourses is worth it given the restrictions placed in the credits