FlyerTalk Forums - View Single Post - Hyatt Regency Hesperia Madrid REVIEW - MASTER THREAD
Old Apr 24, 2020 | 1:52 am
  #28  
Sophoclefr
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Join Date: Mar 2015
Programs: Hyatt Lifetime Globalist, Marriott Gold, BA Gold
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I let my concierge know about it.
It took 2 weeks (hotel is obviously currently closed because of the virus) but they have fixed the mistake (rooms now starting at EUR180) and offered me 5000 WoH points to apologize!
I'be booked for January 2021...hope everything will be back to (almost) normal then...?
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