I have a hunch my problem with Arangrant is just beginning. My flight to Europe just got cancelled and I booked in Feb 2020 on Kayak site with AG. I called and they said they would get back to me in 48 hours. I got a call center in India. I then went online and looked at TrustPilot and found many recent reviews on AG and that they were charging high fees for cancelled flights booked through them. Of not all reviews prior to the Coronavirus issue are very good. Those after the beginning are extremely poor after mid March. Just thinking I am preparing for a long battle.