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Thread: COVID-19: refund provided as voucher (for non refundable fares)
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Old Apr 20, 2020, 12:28 pm
  #287  
bostontraveler
 
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Originally Posted by Charmcity
https://www.flyertalk.com/forum/undefined

Something weird just happened - I had been checking the AF website every couple of days to see when they would cancel our May 24 departure flights but still saw them as valid. Yesterday, however, the entire itinerary dropped out of their system. The record locator no longer pulls up our tickets in either the app (logged in) or their website. I immediately requested the chargeback. Is this how is has happened for others who had their flights cancelled?

Thanks for the chargeback advice - we'll see if it works!
interesting. Come to think of it, that also happened to me before I was automatically issued a non-refundable voucher.
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