FlyerTalk Forums - View Single Post - Conflicting/Confusing Cancellation Policy (Discussion Thread)
Old Apr 20, 2020, 9:54 am
  #14  
Babymule
 
Join Date: Jun 2010
Location: Houston TX
Programs: UN 1K MM, Marriott-LT TitanElite, Hyatt Glob; HH-Gold
Posts: 74
Originally Posted by Babymule
I just canceled my pre-paid Marriott Blue Palace reservation in Crete, Greece through the website..
I decided to call Marriott today to follow up. I was told they need to open a case number and that pre-paid rooms are not automatically refunded by canceling on line. I should see the credit in 5-7 business days.
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