Originally Posted by Andaz

I have been waiting since Mid-February. First Class Ticket. Still no money.
Opened a dispute case, but have to wait 48 days according to Mastercard rules.

I am sure Lufthansa will respond after 47 days and do something that will make me wait another 2 months.

I WILL NEVER IN MY ENTIRE LIFE BOOK ANOTHER LUFTHANSA FLIGHT.
I don't care if it's free, if all other options are 5 times expensive.

Lufthansa are after all lies to me, totally dead. I hope they crash and burn eventually. (Not the planes, but the company)

For all other flight bookings I had, I now give them maximum 7 days. I don't care what they say.
Then after 7 days I open a dispute case with my credit card company instead, goes way quicker.

I recommend everyone to do this. Best case scenario is that you get money from your CC company, then when airlines get the thumbs out of their thieving a*es you might get a refund from the as well. It happened to me once, AA didn't refund for 1 month, applied for a dispute. Got money from CC company, then 3 months later I got money from AA again. Never heard again from anyone so thanks for that money.

Next recommendation is: Use American Express, the chargeback there is way faster than Visa (30 days) and MC (48 days).
I have learned my lesson now. Will only use Amex for large transactions.

Gosh, my heart is going to kill me. I have lost so many years mentally because of LH now.
Sadly I have more tickets in First Class booked with LH. Hope Covid-19 is around for another 5-6 months so I don't have to fly LH First anymore. I don't even want to.