FlyerTalk Forums - View Single Post - Massive Ultimate Rewards fraud while Chase is understaffed
Thread: Massive Ultimate Rewards fraud while Chase is understaffed
View Single Post
Old Apr 17, 2020 | 8:44 am
  #18  
StartinSanDiego
Moderator: Travel Buzz
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,177
Originally Posted by RNE
  1. When an e-mail address is changed, Chase's computer will automatically send an e-mail notification of that change to the previous e-mail address.
  2. When an physical address is changed, Chase's computer will automatically send a postal mail notification of that change to the previous physical address.
How is it you received neither?

This is what happened in one of our fraud cases. We got a notice on email that our address had been changed. It, too, was done by an agent over the phone.
StartinSanDiego is offline  
Reply