FlyerTalk Forums - View Single Post - Massive Ultimate Rewards fraud while Chase is understaffed
Old Apr 17, 2020 | 6:40 am
  #17  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
Originally Posted by ps9a
...they had changed both the physical address on my account and the email address. I have no idea how this is possible.
  1. When an e-mail address is changed, Chase's computer will automatically send an e-mail notification of that change to the previous e-mail address.
  2. When an physical address is changed, Chase's computer will automatically send a postal mail notification of that change to the previous physical address.
How is it you received neither?
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