Originally Posted by
ps9a
...they had changed both the physical address on my account and the email address. I have no idea how this is possible.
- When an e-mail address is changed, Chase's computer will automatically send an e-mail notification of that change to the previous e-mail address.
- When an physical address is changed, Chase's computer will automatically send a postal mail notification of that change to the previous physical address.
How is it you received neither?