Originally Posted by
vanmunchen
I've been waiting about 6 weeks for a refund for cancelled flight plus hotel. Paid by AMEX. I wonder if I've been forgotten? Phone message says something about taking time to process refunds, then cuts off with no one to speak to.
Have you contacted [MENTION=10076727]BA refund helper[/MENTION] by PM as is advised in this thread for those that have been waiting a while? He is very responsive and has assisted quite a few people (including myself) with receiving tardy refunds -- read back a few pages for other testimonials.